Terms & Conditions

Accounts and the liability waiver

You need a client account to buy packages and book sessions. You agree to provide accurate information and keep your login credentials private. Every client must sign the liability waiver at signup before participating in any session; participants under 18 require a parent or guardian's signature.

Packages and payment

• Sessions are purchased as packages (for example, a single session or a 5-pack). Each booking uses one session from a package.
• Packages are personal to your account and are not transferable.
• Packages expire 30 days from the date of purchase (unless the package says otherwise). Introductory packages must be started within 5 days of purchase and completed within 14 days of your first session.
• Payment is due at purchase when paying by card through Stripe. If you select "pay on site," payment (card or cash) is due before your first session from that package; the Studio may pause bookings on unpaid packages.
• Package purchases are non-refundable except as required by law or at the Studio's discretion.

Booking, cancellation, and check-in

• Clients may book one session per day.
• Sessions are 60 or 90 minutes, depending on the service. Please arrive about 5 minutes early so we can start on time.
• You may cancel a booking from your account, and the session always returns to your package. Cancellations inside the Studio's posted cancellation window (shown when you cancel) incur a $15 late-cancellation fee, collected on site. New bookings are paused until an outstanding fee is settled. No-shows forfeit the session.
• Please check in from your account when you arrive; check-in opens shortly before your session starts.
• The Studio may cancel or reschedule a session when needed (for example, therapist illness). Sessions cancelled by the Studio are always returned to your package.

Health and safety

Massage therapy and bodywork involve physical contact, pressure, and the use of oils or lotions on a massage table. Participation is at your own risk as described in the liability waiver. Consult your physician before beginning bodywork, tell your therapist about injuries, conditions, or pregnancy before the session, and speak up if pressure is too much.

In-studio sessions

All sessions take place in person at the Studio in Greenville, Texas. We do not offer online or video appointments.

Photos

A profile photo, if you add one, is stored only so the therapist can recognize you at check-in. The Studio will not use your image in marketing without your separate consent.

General

All website content is the property of the Studio and may not be reused without permission. These terms are governed by Texas law. We may update these terms from time to time; continued use of the site after changes take effect constitutes acceptance. Questions? Contact us.